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Privacy Policy

How we collect, use and protect your personal information.

At Guiding Steps College, we are committed to protecting the privacy and confidentiality of personal information entrusted to us by students, parents, guardians and visitors to our website. This policy explains what information we collect, how we use it and how we keep it secure.
Effective: January 2025 Confidential & Secure Your Rights Matter

Our Commitment

Handling your information with care and respect

Guiding Steps College collects and uses personal information solely to deliver quality education, maintain school operations and communicate with our school community. We handle all personal data responsibly, lawfully and in accordance with applicable Sri Lankan law.
Personal information is collected only for legitimate educational purposes
Data is never sold, rented or shared with third parties for commercial gain
Student records are kept confidential and accessed only by authorised staff
Parents and guardians are kept informed of how their information is used
Reasonable technical and organisational safeguards are in place
You may request access to, correction of or deletion of your information
This policy is reviewed and updated periodically
Information We Collect

What personal information we may hold

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Student Information

Name, date of birth, gender, nationality, home address, medical and health information relevant to schooling, academic records, assessments, attendance, photographs taken during school activities, and Pearson Edexcel candidate registration details.
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Parent & Guardian Information

Full name, relationship to student, contact telephone numbers, email addresses, home and workplace addresses, and emergency contact details provided during the admissions process or updated during enrolment.
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Staff Information

Employment records, qualifications, contact details, identity documents, payroll information and professional development records, held in accordance with employment obligations.
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Website & Enquiry Information

When you submit an enquiry through our website or contact us by email or phone, we collect your name, contact details and the content of your enquiry in order to respond. Our website may also collect anonymised usage data via analytics tools.

How We Use Your Information

Purposeful, lawful and transparent use

01

School Administration

To manage enrolment, maintain student records, track attendance, process fees, communicate with parents and fulfil our obligations as a Pearson Edexcel approved centre (Centre No. 92651).

02

Education & Welfare

To support each student’s learning, pastoral care and holistic development, including sharing relevant information with teachers, subject coordinators and the school directress as appropriate.

03

Photography & Media

Photographs and videos of students taken during school events, concerts, sports days and activities may be used on our website, social media and in printed materials. Written consent is obtained from parents or guardians at the time of enrolment.

04

Communication

To send school notices, newsletters, event invitations, fee reminders and important updates via WhatsApp, email or printed letter. You may contact us at any time to update your communication preferences.

Sharing & Security

Who we share data with and how we protect it

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Pearson Edexcel

Student registration details are shared with Pearson Edexcel as required for examination entry, results processing and certification. Pearson’s own data privacy policy governs their handling of this information.

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Authorised Service Providers

We may share information with service providers who support school operations (such as IT systems or payment processors) under strict confidentiality obligations. Personal data is never sold or shared for commercial or marketing purposes.

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Legal Obligations

We may disclose personal information where required by Sri Lankan law, a court order or a regulatory authority, or where disclosure is necessary to protect the safety or welfare of a child or member of staff.

Retention & Your Rights

How long we keep data and your rights

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Data Retention

Student academic records are retained for a minimum of seven years following a student’s departure from the College. Financial records are retained as required by Sri Lankan law. Contact and enquiry data is held only as long as necessary for its original purpose.

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Right to Access

Parents, guardians and adult students may request a copy of personal information held about them or their child by writing to the school. We will respond within a reasonable timeframe and in accordance with applicable law.

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Right to Correct

If any personal information we hold is inaccurate or incomplete, please inform us and we will update it promptly. It is particularly important that emergency contact and medical details remain current at all times.

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Cookies & Website Analytics

Our website may use anonymised analytics cookies to understand how visitors use the site. No personally identifiable information is collected through cookies. You may disable cookies through your browser settings at any time without affecting your ability to access our content.

Questions?

We are always available to answer your privacy questions

If you have any questions about this Privacy Policy, wish to exercise your rights or have a concern about how your personal information has been handled, please contact the school directly. We are committed to addressing your concerns promptly and transparently.